top of page

    Terms & Conditions

    WELLNESS20 & The Best Plant-Based Conference Ever!

    The following policy covers all events organized by WELLNESS20, a division of TS Wellness, LLC, and applies to all circumstances. Please carefully review the following when purchasing.

    By registering to attend a WELLNESS20 event, you agree to the following: 

    1. INTRODUCTION

    • Events are organized and managed by WELLNESS20, a division of TSWellness LLC.

    • References to “us” means WELLNESS20 LLC and references to “we” and “our” shall be construed accordingly. Reference to “you” means the entity completing a booking request and references to “your” shall be construed accordingly.

    • All applications to register for the event, and all orders to purchase relevant items, are made subject to these terms & and conditions (which shall apply to the exclusion of any terms you attempt to incorporate into our agreement with you).

     

    2. CANCELLATION, SUBSTITUTION, AND REFUND POLICY

    • While we understand that life happens, in order to maintain the integrity of the organization and to respect the effort, time, expense, and work that goes into organizing and conducting events, we will provide refunds as follows:

      • Before July 30th - full refund minus transaction and administrative charges

      • After July 30th: not refundable but you may transfer (see below)

    • In the event that you cannot attend, you may transfer your seat to a friend or colleague assuming payment has been received in full. Our policies also apply to substitutes. Please contact us so we can accommodate the new attendee(s).

    • It may be necessary to cancel an event for reasons beyond our reasonable control. If Wellness20 is required to cancel an event, we will offer you the choice of either: (a) a refund for the paid amount minus transaction and administrative charges; or (b) credit for a future event of your choice subject to availability, to be used within 12 months from the notice, up to the original ticket value. 

    • We shall not be liable to you for travel, accommodation, or other costs and expenses incurred (including wasted costs and expenses) if we are required to cancel or relocate the event as a result of an event outside our reasonable control (including, without limitation, to acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts or threats of terrorism, strike action, lock-outs or other industrial action or a pandemic, epidemic or other widespread illness).

    3. CONTENT

    • All rights in all presentations, documentation, and materials published or otherwise made available as part of the event (including but not limited to any documentation packs or audio or audio-visual recording of the event) (“Content”) are owned by us or are included with the permission of the owner of the rights. No (i) photography, filming, or recording; or (ii) republication, broadcast, or other dissemination of the Content is permitted. You shall not distribute, reproduce, modify, store, transfer, or in any other way use any of the Content (save that use by the relevant delegate for internal business purposes shall be permitted), and in particular (but without limitation) you shall not (and shall procure that each of your delegates shall not):
      - Upload any Content into any shared system;
      - include any Content in a database;
      - include any Content on a website or on any intranet;
      - transmit, re-circulate, or otherwise make available any Content to anyone else;
      - make any commercial use of the Content whatsoever; or
      - use Content in any way that might infringe third-party rights or that may bring us or any of our affiliates into disrepute.

    • Suggestions or advice contained in the Content should not be relied upon in place of professional or other advice. Whilst we take reasonable care to ensure that the Content created by us is accurate and complete, some of it is supplied by third parties and we are unable to check its accuracy or completeness. You should verify the accuracy of any information (whether supplied by us or third parties) before relying on it. The Content is provided on an “as is” basis without any warranties of any kind (express or implied). We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses, and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory, or otherwise unlawful material in the Content.

    • To the extent that any Content is made available by us online or in any other way other than physical hard copy form, we reserve the right to suspend or remove access to such Content at any time.

    4. LIABILITY

    • Our aggregate liability to you, whether such liability arises in contract, tort (including negligence), or otherwise, for any damages, loss, costs, claims, or expenses of any kind howsoever arising, out of in connection with any booking (or requested booking) made by you or otherwise in relation to an event, shall be limited to the price paid by you in respect of your booking to attend the event.

    • We shall not be liable to you for: (i) any loss of profit, loss of or damage to data, loss of anticipated savings or interest, loss of or damage to reputation or goodwill; or (ii) any indirect, special, or consequential damages, loss, costs, claims or expenses of any kind.

    • You agree to indemnify us, our staff, and our affiliates and to hold us harmless to the fullest extent permitted by law, against all loss, costs, claims, or expenses of any kind arising from any act or omission by you (including your delegates) during or otherwise in relation to an event.

    • Nothing in these Terms and Conditions shall limit or exclude a party's liability for:

      • death or personal injury caused by its negligence, or the negligence of its employees, agents, or subcontractors;

      • fraud or fraudulent misrepresentation; or

      • any other liability that cannot be limited or excluded by applicable law.

    • WELLNESS20  provides The Best Plant-Based Conference Ever!  solely on an “as is basis,” and makes no warranties, express or implied. In no event will WELLNESS20 or any of its affiliates, agents, licensors, successors, assigns, or legal representatives be liable for indirect, special, incidental, or consequential damages (including, without limitation, damages for loss of personal/business profits, personal/business interruption, loss of personal/business information or other pecuniary loss) arising directly or indirectly from the use of (or failure to use) or reliance on WELLNESS20. WELLNESS20 does not guarantee the accuracy, content, or timeliness of The Best Plant-Based Conference Ever! and WELLNESS20 shall not be liable or responsible for any loss or injury resulting directly or indirectly from the use of, failure to provide, delay in receiving, or reliance on data or content contained therein. In no event shall any liability of WELLNESS20, its affiliates, agents, licensors, successors, assigns, or legal representatives, if any, arising out of any kind of legal claim (whether in contract, tort, or otherwise) in any way connected with WELLNESS20 exceed the amount the attendee paid to WELLNESS20 in connection with the best plant-based conference ever! in the 12-month period immediately preceding the claim.

    5. GENERAL

    • These terms and conditions (together with any documents referred to herein or required to be entered into pursuant to these terms and conditions) contain the entire agreement and understanding between us and supersede all prior agreements, understandings, or arrangements (both oral and written) relating to the subject matter of these terms and conditions and any such document.

    • You acknowledge that in registering you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise, or assurance (whether negligently or innocently made) of any person other than as expressly set out in these terms and conditions.

    6. PRIVACY POLICY 

    Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate disclose, and make use of personal information. The following outlines our privacy policy.

    • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

    • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes unless we obtain the consent of the individual concerned or as required by law.

    • We will only retain personal information as long as necessary for the fulfillment of those purposes.

    • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

    • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

    • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.

    • We will make readily available to customers information about our policies and practices relating to the management of personal information.

    • WELLNESS20 will not provide or release names of any personally identifiable information of its visitors or users to any third party without the visitor's or users' explicit permission.

    • WELLNESS20 does not and will not use cookies or any other technology to track or report on member activity when they are not on Wellness20, nor pass member data to other Web sites.

    • WELLNESS20 directs editorial and other content to readers who are most likely to be interested in information about the specific subject matter, as stated by the user.

    • WELLNESS20 measures site activity. Cookie technology helps Wellness20 determine which features and services are important to which audiences so that we may know where to invest our ongoing development and creative efforts.

    • WELLNESS20 may request information from its visitors or users such as feedback from evaluation questionnaires in order to improve or enhance its current services or develop new ones.

    We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

    7. CODE OF CONDUCT

    • All attendees, speakers, and volunteers at our event are required to agree with the following code of conduct. Organizers will enforce this code throughout the event. Our event is dedicated to providing a harassment-free event experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, race, ethnicity, religion (or lack thereof), or technology choices. Participants violating these rules may be sanctioned or expelled from the event without a refund at the discretion of the organizers.

    OTHER

    This policy applies to all circumstances including any COVID-19-related reasons such as transportation disruptions and cancellations, border closures, travel visas being declined, illness, travel or health advisories, and quarantines. COVID-19 and its consequences are no longer unforeseen thus our extended support has ended. 

    All participants acknowledge that changes in itinerary, location, content, host, or other arrangements may happen with little or no notice before the event date, in response to reasons including but not limited to: weather events, security events, closed borders, public health scares, host or team sickness or injury. WELLNESS20 reserves the right to do so at any time, although we will make every attempt to make decisions jointly with the participants. 

    In such cases, our liability is limited to refunding the fees according to the policy above for the affected event. Beyond that, we shall not be liable for any costs or loss resulting from changes or cancellations as a result of an event outside our reasonable control. 

    We reserve the right to return the payment and refuse acceptance of the booking at any time, for any reason, at no penalty to us. 

    Any refund due, once approved, will be issued within 30 days of receipt of the cancellation notice to your original payment method, which usually shows up in 3 - 5 days.

    Our contact details can be found in each booking confirmation email or on the ticket. To submit a request to change or cancel your booking, please email us with the order number and other booking details. 

    QUESTIONS?

    Any other questions, please contact us.

    bottom of page